Lab Equipment Service

At Adaptive Instruments, we’re dedicated to providing exceptional customer service. Part of this commitment means helping our customers get the most out every instrument they purchase from us.

Our team are highly knowledgeable in lab equipment servicing and can provide maintenance and repair for all our product lines. We work within compliance guidelines to ensure that your machine maintains optimal functioning throughout its life span.

Our lab equipment service offerings include:

  • Product maintenance services
  • Instrument repair
  • User training and support
  • Pre-purchase product demonstrations (subject to availability)
  • Validation and calibration

Lab equipment repair services

As a company we have a wealth of knowledge and experience in a wide variety of application sectors and are always happy to support our customers with application and SOP (standard operating procedure) development. We can offer extra onsite training further to that which is supplied with equipment purchase

Lab equipment maintenance services

We provide on and off-site lab equipment maintenance services to support optimal functioning and a good equipment life span. We can also organise extensive refurbishment or system upgrades by the manufacturer.

Lab equipment calibration services

Adaptive Instruments offers calibration services in accordance with manufacturer recommendations. This can be tailored to meet our customers’ needs and specific regulatory requirements.

Validation of analytical instruments

Our team follow established documented processes to ensure that equipment is working properly and producing accurate results.

Support and training

Our team have a wealth of knowledge and experience in providing instrument training for a wide variety of application sectors. We are also happy to support our customers with application and SOP (standard operating procedure) development. We can offer extra onsite training with every equipment purchase. 

Sample testing

We also provide sample testing on our own lab equipment depending on availability. This can be for demonstration purposes or via contract.  

How often should lab equipment be serviced?

How often lab equipment servicing is required depends on a number of factors.

As a general rule, it’s good practice to get your lab instruments serviced once a year. However, machines that are used very frequently, or operate constantly for long periods of time may require more frequent servicing to ensure the apparatus remains safe for use and the results being produced are still accurate.

For advice on the servicing of your instruments, get in touch with our knowledgeable team.

Get instrument product support

Looking for advice on a specific product? We can provide training for all our instruments to demonstrate best usage practice. If you’re looking for quick advice, head to the downloadable product specification sheets on our product pages.

Alternatively, our team is always on the end of the phone to answer any enquiries and schedule urgent maintenance or training.


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