At Adaptive Instruments, we’re dedicated to providing exceptional customer service. Part of this commitment means helping our customers get the most out every instrument they purchase from us.
Our team are highly knowledgeable in lab equipment servicing and can provide maintenance and repair for all our product lines. We work within compliance guidelines to ensure that your machine maintains optimal functioning throughout its life span.
Our lab equipment service offerings include:
As a company we have a wealth of knowledge and experience in a wide variety of application sectors and are always happy to support our customers with application and SOP (standard operating procedure) development. We can offer extra onsite training further to that which is supplied with equipment purchase
We provide on and off-site lab equipment maintenance services to support optimal functioning and a good equipment life span. We can also organise extensive refurbishment or system upgrades by the manufacturer.
Adaptive Instruments offers calibration services in accordance with manufacturer recommendations. This can be tailored to meet our customers’ needs and specific regulatory requirements.
Our team follow established documented processes to ensure that equipment is working properly and producing accurate results.
Our team have a wealth of knowledge and experience in providing instrument training for a wide variety of application sectors. We are also happy to support our customers with application and SOP (standard operating procedure) development. We can offer extra onsite training with every equipment purchase.
We also provide sample testing on our own lab equipment depending on availability. This can be for demonstration purposes or via contract.
How often lab equipment servicing is required depends on a number of factors.
As a general rule, it’s good practice to get your lab instruments serviced once a year. However, machines that are used very frequently, or operate constantly for long periods of time may require more frequent servicing to ensure the apparatus remains safe for use and the results being produced are still accurate.
Looking for advice on a specific product? We can provide training for all our instruments to demonstrate best usage practice. If you’re looking for quick advice, head to the downloadable product specification sheets on our product pages.
Alternatively, our team is always on the end of the phone to answer any enquiries and schedule urgent maintenance or training.